How to Reset Your Password: A Step-by-Step Guide

This article covers how to reset your password as an existing candidate from a mobile device as well as PC.

Forgetting a password can be frustrating, but we provide a simple way to reset it. This guide will walk you through the process of resetting your password using the "Forgot your Password?" feature found on a career site.

Step 1: Navigate to the Career Site

First, go to the login page of the website where you need to reset your password. This is done by entering the website's URL in your browser and finding the "Existing Candidates" or "Help" button, located in the top right corner of the homepage.

Step 2: Locate the "Forgot your Password?" Link

Once you are on the career site, look for a link or button that says "Forgot your Password?". This link is located throughout the candidate experience. On the home page on PC, it is located through where it says "Existing Candidates", while on a mobile device it located by clicking the icon. 

Step 3: Click on "Forgot your Password?"

Click on the "Forgot your Password?" link. This will redirect you to a password recovery page where you can start the process of resetting your password. You will be asked to provide your email address, and once you type it in, click "Reset Your Password".

Step 4: Enter Your Email Address

On the password recovery page, you will be prompted to enter information to verify your identity. This will be your email address used when you created your account.

Step 5: Verify Your Identity

After entering in your email address, click "Reset Your Password". The website will then send a password reset link to your registered email address. Open your email inbox, find the email from the website, and click on the provided link. If you have not received the email, please check your spam/junk folders.

Step 6: Reset Your Password

Once your identity is verified, you will be redirected to a page where you can reset your password. You will receive an email similar to the one below:

• New Password: Enter your new password. Ensure it is strong and secure by including a mix of letters, numbers, and special characters as seen in the instructions provided.
• Confirm Password: Re-enter your new password to confirm it.
• Submit: Click the "Save" button to finalize your password reset.

Step 7: Log In with Your New Password

After successfully resetting your password, return to the login page. Enter your email address and your new password to log in. You should now have access to your account.

Additional Tips for a Secure Password

• Use a Password Manager: A password manager can generate and store complex passwords for you, reducing the risk of forgetting them.
• Avoid Common Words: Avoid using easily guessable words, such as "password" or "123456".
• Regular Updates: Regularly update your passwords to enhance security.
• Unique Passwords: Use different passwords for different accounts to prevent a single point of failure.

Conclusion

Resetting your password is a straightforward process if you follow the steps outlined above. By using the "Forgot your Password?" link and verifying your identity, you can quickly regain access to your account. Remember to create a strong, unique password to keep your account secure.